Privacy policy

Last Updated: June 28, 2026

At TORNE, we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, browse, or make a purchase from our store (the "Services"), or otherwise communicate with us.

By accessing or using our Services, you acknowledge that you understand the collection, use, and disclosure of your information as outlined below.

1. Personal Information We Collect

Depending on how you interact with our store, we may collect the following categories of information:

  • Contact Details: Your name, shipping address, billing address, phone number, and email address.

  • Financial Information: Credit card, debit card, or other payment account numbers and order transaction confirmations necessary to process your checkout securely.

  • Transaction Information: The items you view, add to your cart, purchase, or return, along with your purchase history.

  • Customer Support Communications: Any information you include when sending an email inquiry to our support team.

  • Device & Usage Data: Your IP address, browser type, network connection, and data on how and when you navigate our store, collected automatically via cookies.

2. How We Use Your Personal Information

We use your data to run our daily business operations and provide a luxury shopping experience. This includes:

  • Order Fulfillment: Fulfilling your purchases, processing payments, arranging for delivery via our carriers, and sending you order updates.

  • Customer Care: Providing technical support and responding directly to your emails.

  • Fraud Prevention & Security: Authenticating transactions and detecting malicious, fraudulent, or illegal activity to keep your shopping checkout secure.

  • Marketing Adjustments: Tailoring our site layout, product suggestions, or promotional emails based on your browsing preferences.

3. How We Disclose Your Information

We do not sell your personal information. We only share your data with trusted partners necessary to run our store:

  • Shopify: Our store is hosted on Shopify, which acts as our primary data processor to manage the platform, coordinate checkout, and secure our systems.

  • Fulfillment Partners: Third-party logistics and shipping services (like carriers and supplier integrations) so they can physically package and ship the TORNE mask to your door.

  • Legal Compliance: We may share data if required to comply with applicable US laws, respond to a lawful subpoena, or defend our legal rights.

4. Third-Party Links

Our store may contain links to outside platforms (such as package tracking systems). We do not control or guarantee the privacy practices of third-party websites, and we encourage you to review their specific policies if you navigate away from our store.

5. Children's Data

Our Services are not designed for or targeted at children. We do not knowingly collect personal information from individuals under the age of majority. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at the email below to have it permanently purged.

6. Your US Privacy Rights & Choices

Depending on your specific home state within the US, you may have the following rights regarding your data:

  • Right to Know / Access: Request to see what specific personal data we hold about you.

  • Right to Delete: Request that we erase your personal information from our active records.

  • Right to Correct: Request fixes to any inaccurate details in your order or account history.

  • Opt-Out Preferences: We respect the Global Privacy Control (GPC) signal. If your browser transmits a GPC signal, our system automatically treats it as a request to opt out of targeted tracking on that device.

To unsubscribe from promotional marketing emails at any time, simply click the "Unsubscribe" link at the bottom of any email we send you.

7. Security and Data Retention

While no internet transmission is 100% impenetrable, we utilize secure checkout systems to protect your data. We retain your personal details only as long as necessary to fulfill your orders, maintain our accounting records, or satisfy regulatory legal requirements.

8. Contact Us

For any questions regarding our data privacy rules or to exercise your consumer rights, please reach out directly to our operations team:

Email Support: torne.contact@gmail.com