Terms of service

OVERVIEW

Welcome to TORNE. Throughout the site, the terms "we", "us" and "our" refer to TORNE. We operate this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a premium shopping experience (the "Services"). TORNE is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use our Services. Please read these Terms of Service carefully. By visiting, interacting with, or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To complete purchases or browse our online store, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete. You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account.

SECTION 2 - OUR PRODUCTS

We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your device’s screen display of any color will be completely accurate. All descriptions of products are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time or to limit the sales of our products to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS AND FULFILLMENT

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason at our sole discretion. Your order is not fully accepted until we confirm processing and shipment. Because our order fulfillment pipelines are highly automated to ensure fast delivery times, we are typically unable to accommodate order cancellation or modification requests after an order is submitted. Please review your shipping details carefully at checkout.

Purchases are subject to return or exchange solely in accordance with our Refund and Return Policy. You represent and warrant that all purchases made through our Services are for personal or household use only and not for commercial resale.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. Posted prices do not include sales tax, shipping, or handling fees, which will be calculated and displayed at checkout.

You agree to provide current, complete, and accurate purchase and account information for all transactions. You represent and warrant that:

  1. The credit card or payment information you provide is true, correct, and complete.

  2. You are duly authorized to use such payment method.

  3. Charges incurred by you will be honored by your credit card company or banking institution.

SECTION 5 - SHIPPING AND DELIVERY

All delivery windows provided at checkout are estimates only and are not strict guarantees. TORNE is not liable for shipping or delivery delays caused by shipping carriers, severe weather, transit disruptions, or any events outside our direct control. Once we transfer the product to the shipping carrier, the legal title and risk of loss pass directly to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all text, graphics, logos, branding, product page layouts, custom copy, images, video, and audio, are owned by TORNE, its affiliates, or its licensors and are protected by United States and international copyright, trademark, and intellectual property laws. You may use our Services for personal, non-commercial use only. Any unauthorized reproduction, distribution, scraping, or modification of our brand assets without explicit written consent is strictly prohibited.

SECTION 7 - THIRD-PARTY LINKS AND TOOLS

We may provide you with access to optional third-party tools or include hyperlinks to external websites (such as package tracking portals) that we do not monitor or control. You acknowledge and agree that we provide access to such tools and links "as is" and "as available" without any warranties or endorsements. We assume no liability or responsibility arising from or relating to your use of optional third-party tools or websites.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

Our store is hosted and powered by Shopify. Shopify provides us with the e-commerce platform that allows us to market and sell our products to you. By using our Services, you acknowledge that Shopify is an independent contractor and is not responsible for any aspect of the transactions, sales, or product distribution between you and TORNE. You hereby release Shopify from any claims or liabilities arising out of your purchases.

SECTION 9 - FEEDBACK AND REVIEWS

If you submit product reviews, suggestions, ideas, or comments (collectively, "Feedback"), you grant us a perpetual, worldwide, royalty-free license to use, publish, and distribute that Feedback in any medium for any purpose, including marketing. We are under no obligation to maintain Feedback in confidence, pay compensation for it, or respond to it. We reserve the right to monitor, edit, or remove any content we deem offensive, unlawful, or in violation of these Terms.

SECTION 10 - PROHIBITED USES

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to violate any international, federal, or state regulations, rules, or laws; (c) to infringe upon or violate our intellectual property rights or those of others; (d) to transmit false, misleading, or fraudulent information; (e) to upload viruses or malicious code; (f) to collect or track the personal information of others; (g) to spam, phish, or scrape our store data; or (h) to interfere with or bypass the security features of the store. Violation of these prohibitions will result in an immediate ban from our Services.

SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

EXCEPT AS EXPRESSLY STATED BY US, THE SERVICES AND ALL PRODUCTS DELIVERED TO YOU ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, DURABILITY, TITLE, AND FITNESS FOR A PARTICULAR PURPOSE.

IN NO CASE SHALL TORNE, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR SUPPLIERS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, OR LOSS OF DATA, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES.

SECTION 12 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless TORNE and our partners, officers, directors, agents, contractors, and suppliers from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 13 - SEVERABILITY AND WAIVER

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of the remaining provisions. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right.

SECTION 14 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and the specific state in which our business is headquartered, without regard to conflict of law principles.

SECTION 15 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. Your continued use of or access to our website following the posting of any changes constitutes absolute acceptance of those changes.

SECTION 16 - CONTACT INFORMATION

Questions regarding these Terms of Service should be sent directly to our support desk at torne.contact@gmail.com .

TORNE Operations

Contact Email: torne.contact@gmail.com